Job title: IT Systems Engineer

Company: Summ.it Accounting Mauritius Limited

Job description: Job DescriptionExceptional communication skills, both written and verbal.Cloud Infrastructure migration, implementation and management for clients.Monitor IT helpdesk/support mailbox and respond to client support requests within agreed SLA time.Check server backups daily & resolve errors if anyCarry out scheduled server maintenance workMaintain Client Assets RegisterProject work incl. new implementationsCarry out scheduled Client Site VisitsPrioritise tasks based on “Urgency vs Impact = Priority” levelsProvide timely break fix work to client’s IT systems – via various mediaMake longer term break fix recommendations that are both cost effective and commercially viableInvolved in the formulation and implementation of robust client IT strategies, policies and proceduresBe pro-active in identifying recurring issues that may impact other clients and acting accordinglyHelp Fact3 be pro-active and implement effective IT strategy, policy and procedureManagement of security tools used across our client base, including the policies that are pushed out to clients computersActively monitor security trends and suggest, document and enforce security improvements across our clientbase.5 years+ IT Infrastructure & Support experienceInfrastructure implementation & migration – incl – Office 365/SharePoint Design & ImplementationMicrosoft Certified Qualification is desirable, MS-100 would be very desirable.Excellent Organisation skills and able to prioritise workloadsAbility to communicate well with a wide variety of users from Directors to junior team membersJob Requirements

About Summ.it Accounting Mauritius LimitedSumm.it is an accountancy and IT business based in Manchester in the UK and servicing clients in the North West of England.

Expected salary:

Location: Port Louis, Mauritius

Date posted: Thu, 20 Jun 2024 07:06:54 GMT

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