QuestionsTourism-AdviceSomething to consider when choosing insurance…
Anonymous asked 10 months ago

I wanted to inform everyone that my husband has been in the hospital for the past two nights due to his appendix needing to be removed. Although we have travel insurance, we had to pay for everything ourselves since the company is affiliated with AXA (we are with Coverwise). If the hospital was not associated with AXA, they would have directly claimed the expenses and we wouldn't have had to pay. This is something to consider when choosing insurance. So far, we have already paid £4,000 and the final bill is yet to come. However, on a positive note, we were initially worried about his hospitalization and surgery, but the staff and care have been superior to what we usually experience in the UK. He has been in a private room and I have been able to stay with him throughout the entire time.

Dawn Appadoo answered 10 months ago

Prayers for a full recovery

Justin Sowden answered 10 months ago

Best wishes for a speedy recovery

Justine Cowell answered 10 months ago

Hope your husband gets well soon x

Corinna Ozturk answered 10 months ago

Sorry to hear this for your husband and re the insurance. That’s not good. Best wishes for a speedy recovery

Diane Avice answered 10 months ago

Wishing your husband a speedy recovery ❤️‍🩹

Princess Kri answered 10 months ago

You are in private clinic. Private clinics in the U.K. allow for members of the family to stay with the patient and as far as the NHS goes, I’ve been lucky and been allowed to stay from morning till evening ( save for sleeping there) with one of my family members. Had you been in a public hospital in MRU, it wouldn’t have been the same. I’m also with AXA, so take your bill and claim it back when you are in the U.K. they should refund you. Wish your husband a speedy recovery.

Nicola Steer answered 10 months ago

AXA are notorious I always check the underwriter now as have had a lot of poor experience with them in the past.

Julie Smith answered 10 months ago

Thank you, that’s good information cause not everyone has a big pot of money to pay out and have to wait to get back. Sending best wishes on a quick recovery.

Nou Nouche answered 10 months ago

Just for info. You may feel they are better than the UK because you are in a private hospital (hence why you have to pay) rather than the public one, which would be the equivalent of the NHS. We cannot compare apples and pears,We have to compare like for like. I wish your husband a prompt recovery.

Catherine Bellingham answered 10 months ago

So sorry to hear about your husband, I hope he makes a quick recovery.
I’m with coverwise and unfortunately had to make a claim last year on my insurance, sorry to say, expect a long wait for your money back. I had to chase 5 times and took over 4 months to get my money back and was given £100 extra due to taking so long.
I unfortunately didn’t cancel the insurance and have had to make another claim from my summer holiday where my son was rushed to hospital. It’s now been 2 months and I still haven’t heard anything from them. Every time I have chased them, they say someone will look at it in 7-10 days and they never do.
Safe to say I’ll be making sure it doesn’t auto renew this year and I go with someone else

Really hope you get things sorted quickly for you when you make your claim and your husband has a quick recovery x

Anne Mayes answered 10 months ago

How do you know if AXA is part of the insurer?

Carolyn Parkinson answered 10 months ago

I agree!I had a fall in January and treatment was wonderful and thankfully bill wasn’t high but still haven’t paid out yet 😞

Vishal Bhugwan answered 10 months ago

The staff are better than UK . That a first nice to hear this but for me NHS staff are the best very professional and qualified as well .

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