Job title: Service Desk Analyst

Company: Rank Group

Job description: Company DescriptionWe are – the Rank Group.From the fun of Mecca Bingo to the experience of Grosvenor Casinos, from in-person to online, from local to global, players love the experiences our famous brands deliver.This is such an exciting sector to be part of, bringing entertainment to millions in a culture of opportunity and growth.Look at our careers site to find out more: https://careers.rank.com/Job DescriptionAs part of the off-shore Service Desk team you will be based in our Mauritius Call Center. You will be delivering top-notch technical and customer support for remote, and field based corporate staff in our global offices and remote support to colleagues in our Mecca Bingo and Grosvenor Casinos retail environments in the UK.Working as part of IT service desk, you will be responsible for resolving IT incidents and service requests.Main Accountabilities and Responsibilities

Qualifications

Additional InformationJoin us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourselfWellbeing@Rank is important… From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you.We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us.Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.From pensions to bonus schemes, and private medical insurance to life insurance – we’ve got you covered.*Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location.The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

Expected salary:

Location: Mauritius

Date posted: Tue, 11 Jun 2024 22:31:40 GMT

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