Job title: Shop Assistants (Under Yep Scheme)
Company: HOBBYWORLD LTD
Job description: Job Description We are looking for experienced,highly motivated & energetic Shop Assistants to join our Stores at Port Louis.
Customer Service: Greeting customers as they enter the store, addressing their needs, answering questions, and providing information about products and services.
Sales and Upselling: Actively engaging with customers to understand their preferences, suggesting suitable products, and upselling additional items to enhance their shopping experience.
Product Knowledge: Developing a deep understanding of the store’s products or services to effectively assist customers and offer accurate information.
Inventory Management: Monitoring stock levels, restocking shelves, and ensuring that products are neatly displayed and properly organized.
Cash Handling: Operating the cash register, processing transactions, handling payments, and providing accurate change to customers.
Merchandising: Arranging and maintaining visual displays to attract customer attention and highlight promotions or new arrivals.
Handling Customer Complaints: Addressing customer concerns, resolving issues, and escalating problems to the store manager if necessary.
Store Maintenance: Keeping the store clean, tidy, and well-maintained, including tasks like sweeping, dusting, and arranging displays.
Security: Monitoring for suspicious activities and preventing shoplifting, reporting any security concerns to the store manager or security personnel.
Administrative Tasks: Performing administrative duties such as maintaining records of sales and customer interactions, processing returns, and handling paperwork.
Team Collaboration: Working collaboratively with colleagues, cooperating with other departments, and contributing to a positive and cohesive work environment.
Job Requirements Minimum Requirements:
- FLUENT IN ENGLISH & FRENCH
- EXPERIENCE IN SALES & RETAIL
- FLEXIBLE TO WORK SHIFTS
About HOBBYWORLD LTD
HobbyWorld is the largest Specialist Art & Craft ,Office Stationery/Equipment,Garment Accessories and Adhesive & Sealants Chain in Mauritius 8 retail outlets ,of which 3 also serve as distribution centres.
We strive to provide consistent quality service and products to our customers.
Established in 1986,with over 33 years experience,we have our retail chain with four outlets located in the main commercial business districts.
Established on the Island of Mauritius in 1986, our independent entities within the group, source & provide stationery, books, and associated product to our own retail stores situated across the Island as well as servicing the wider wholesale market. We also have exclusive distributorships with world-known suppliers. HobbyWorld is a company dealing in Stationery, Garment Accessories, Haberdashery, Arts & Craft, Adhesives, Sealants & Construction Chemicals. Stores are in Quartre Borne, Rose Hill, Port Louis, Curepipe, Rose Belle & Beau Plan. Editions de L’Ocean Indien (EOI) is one of the main importers and distributors of books, providing a wide range from comprehensive dictionaries to fully illustrated books to primary and secondary schools. EOI was appointed as the official representative by the International Standard Book Number (ISBN) Agency, based in London, to set up and co-ordinate the use of the system in Mauritius. Stand- alone stores are in Port Louis & Rose Hill with a limited book range available in our HobbyWorld stores across the Island.
Location: Beau Bassin-Rose Hill, Mauritius
Date posted: Thu, 31 Aug 2023 03:29:50 GMT