Job title: Tier 2 Senior Application Support Analyst

Company: SD Worx

Job description: At SD Worx Mauritius, we are focused on building capability and flexibility to meet the growth of the business whilst increasing the profitability across the organisation. We support SD Worx on most of the business areas such as HR, Finance, Marketing, Software Development, Testing, Implementation and Service Delivery. There are numerous opportunities at SD Worx Mauritius for people with the right blend of skills, experience and character! Are you ready to join us?What do we have to offer?

Your role: You will support all the Individual Business Operations L2 and handle Major enhancement. Lead/guide the team on fixing issues. Work closely with the Leader in preparing requirements document. Good relationship within the team and continuous learning. Ability to identify patterns that may indicate larger system issues or recurring problems. Ensure Incidents requests are logged, responded, and resolved within SLAs for our Clients.Role and Responsibilities: * Advance issue resolution, diagnose and resolve complex application-related issues, ensuring minimal downtime and smooth user experience.

Qualifications, Technical skills, knowledge

From many places, we work as one, moving from better to best together.SD Worx lives diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, age, disability, sexual orientation and stage of life.

Expected salary:

Location: Ebene, Mauritius

Date posted: Tue, 09 Jul 2024 04:11:02 GMT

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