Job title: Help Desk Operator
Company: Itsolvz Ltd
Job description: Job Description
- Received and Register calls from Customers
- Revert back to customers promptly
- Follow up on orders
- Prepare delivery and onsite intervention planning
- Follow up planning with Technicians
- Follow up on repairs
- Ensure equipment are checked when dispatched or collected
- Prepare administrative forms for internal and external
- Scanning of administration documents for archiving
- Follow up on orders with other department
- Respond to feedback requests and generate appropriate reports
Job Requirements
- SC/HSC holder
- Minimum 1 year experience
- Attentive to details and good organizational skills
- Customer Care oriented
- Computer Literate
We appreciate you taking the time to review the list of qualifications and to apply for the position by sending your cv toAbout Itsolvz LtdIT Solvz is a leading provider of modern and cutting-edge IT solutions for businesses in Mauritius. Proud pioneers of rental solutions for IT equipment, we’ve been in business for over 25 years with customer satisfaction as our top priority. We offer a wide range of services; from infrastructure to software and even payroll, through innovative technologies, IT Solvz delivers custom-made IT solutions that are tailored to your specific needs, which simplify operations, enhance productivity and drive growth.
Expected salary:
Location: Mauritius
Date posted: Sun, 26 May 2024 02:18:27 GMT
Apply!
