Job title: Manager, Guest Services (Private Homes)

Company: Kerzner International

Job description: Manager, Guest Services (Private Homes)
(11902)At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.Sparkling in warm Indian Ocean, on a private peninsula wrapped in ribbons of sand, One&Only Le Saint Géran is a vibrant tropical playground where the marvels of Mauritius are revealed in ultimate style. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.About the RoleThe Manager, Guest Services will ensure that all staffs under his/her supervision are successful and are as independently profit-centered as possible, ensuring maximum guest satisfaction consistent with our hotel standards through planning, orgainsing, directing and controlling all aspects related to Revenue as well as operating expenses. The Manager, Guest Services must demonstrate a good leadership ability.Key Duties and Responsibilities

About YouThe desired qualification for this role is at least a Bachelor’s degree in Tourism and Hospitality Management. The ideal candidate should have 2 to 3 years of experience in the same role in an Ultra-Luxury Resort and must be fluent in written as well as spoken English and French.Position open for locals onlyOur brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Expected salary:

Location: Mauritius

Date posted: Wed, 05 Jun 2024 02:45:50 GMT



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