QuestionsGeneral-MiscDid myT disable their facebook page? Does anyone know how long does it take for a myt sim with sufficient balance to become inactive/turned off?
PlanktonSad9695 asked 6 months ago

I remember using that to contact them for any issues i get while outside the country. But currently i am unable to find their page again.And also does anyone know how long does it take for an inactive sim to be turned off? I have been out of the country for six months and i have adequate balance but i forgot to regularly top up the sim. I just added 50+100 via sbm's top up online but i am not getting any opt or confirmation sms. Usually it would work.

Routine_Air4366 answered 6 months ago

No their [page](https://www.facebook.com/mauritiustelecom?mibextid=ZbWKwL) is still active

Difficult_Industry69 answered 6 months ago

You can try using their customer service on their website.
You will need to type in a good description of your issue, with as many details as possible, to help them fix it up quickly for you.
I did this process since my name was incorrectly written on my bills, and it was fixed within a day.

Muzzammil_15 answered 6 months ago

If you have someone locally here tell them to call them and they will activate it back

charlie_zoosh answered 6 months ago

I believe it’s 6 months.

_RitZ_ answered 6 months ago

In 1 month it becomes inactive and after that you are given 1 more month to topup to be active again. If you don’t it becomes locked. You have to go to a teleshop to unlock at that point.

TLDR: 1 month inactive, 2 months to be locked

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